Frequently Asked Questions

Please see our terms page for most details. If you have any questions not covered please do not hesitate to email us with your questions.

To place an order please contact us by email, or by phone +44 01974 821469. We are usually around to take phone calls between 08:30-13:00 and 14:00 to 18:00 British time. Email is better as some of our processes are quite noisy and we cannot always hear the phone.

We accept most payment methods – cheque, bank transfer, Visa/Mastercard and PayPal. We do not ask for payment until we have completed your order. We will then contact you for payment prior to shipping.

If you are in the UK/EC then YES. From mid September 2014 we have had to charge VAT. TAB II Classics is now VAT registered. If you are purchasing from within the UK or European Community (EC) we have to charge VAT on your purchase – you will see the price including VAT on our website. If you purchase from outside the EC we do not charge you VAT but you are responsible for your own customs and excise duties. (For trade customers outside of the UK but within the EC special rules apply to VAT.)

VAT Registration Number: GB 195 7146 72.

Yes. You are responsible for payments to your own Customs authorities for any import duties or handling charges that they may impose. We cannot assist in any way with these statutory charges in your country. (For EU purchases this does not apply.) We have to complete a Customs Declaration when we ship your goods and this will be to the true value of the invoice and the amount that you pay us.

No – if you order from USA, Canada, Australia or New Zealand (or any other country from outside the EC) you do not pay VAT. Please check out our prices excluding VAT. We do have to ship to your destination country in order to withold the VAT. You are responsible for your own import and customs duties as applied in your own Country.

Obviously shipping varies according to the weight and size of your order so we can only give a guide here.

These examples are for a single alloy polished/unpolished tank in a double-walled custom-made cardboard box – overall weight approx 7.5kg (includes weight of tank, box and packaging):
France £35
Germany/Italy/Spain £40
Scandinavia £50
USA £110
Australia/New Zealand £140

Please contact us for a more accurate price as these prices are a guideline only and can vary depending on how many items in the box, and the particular tank you have ordered.
Thank you

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Twr Gwyn Bach, Penuwch, Tregaron, Ceredigion, SY25 6RE, Wales

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